Dental Treatment Coordinator

Gastonia Family Dentistry is the largest dental practice in Gaston County, serving Gastonia and surrounding areas that include towns in Gaston, Cleveland, and Lincoln counties.  We are a 4 doctor and 5 hygienist office that prides ourselves on providing the most amazing patient experience through patient education and the best dental treatment possible. We offer same day crowns with our Cerec technology, Invisalign orthodontic treatment, and multiple dental implant options for missing teeth.  Gastonia Family Dentistry is a fast paced, high-tech dental practice with 19 fully functional treatment rooms.  We have a 4.9 out of 5 stars customer rating: from over 1,500 reviews.  Our team enjoys the work that they do and works relentlessly to ensure our legacy and suburb reputation for being the best dental provider in the area endures!

We are looking for a Dental Treatment Coordinator team member who will:

• Educate, consult and present patient treatment plans.
• Schedules and confirms patient appointments.
• Verifies insurance for all clinical appointments.
• Enters information on dental software in patient accounts.
• Ensures and reviews entire patient account for complete and accurate information.
• Collects all monies due for services rendered.
• Develops and maintains doctor/hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet and check patients in and out, before and after treatment.

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of Open Dental software strongly preferred.

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.